Shipping
Shipping Times
Order handling time: 1 – 3 business days(Monday to Friday).
Order delivery time is 4 – 5 business days(Monday to Friday).
order cutoff time: 6:00 PM
Delivery Terms
We use USPS/ UPA, DHL, and OSM to deliver the product.
CHANGE OF ADDRESS
We cannot change the delivery address once it is in transit. If you need to change the place to deliver your order, please contact us within 24 hours of placing your order at info@lockwoodarden.com
Cancellations
If you change your mind before you have received your order, we are able to accept cancellations at any time before the order has been dispatched. If an order has already been dispatched, please refer to our refund policy
Parcels Damaged In Transit
If you find a parcel is damaged in transit, if possible, please reject the parcel from the courier and get in touch with our customer service. If the parcel has been delivered without you being present, please contact customer service with the next steps.
Tax
Taxes charged on shipping rates are included in the product price.
Contact Info:
Call: +1 888-487-1486
Email: info@lockwoodarden.com
Address: 30 N Gould St, Sheridan, WY 82801, USA